At Desert Door Texas Sotol, we strive to provide an exceptional experience for all our guests. To ensure a smooth and enjoyable visit to our distillery, please review our reservation policy outlined below:
1. Reservation Requirement:
- All visitors are encouraged to make reservations in advance for tours, tastings, and events through our online reservation system.
2. Tour and Tasting Bookings:
- To secure your spot for a distillery tour or tasting experience, please reserve your date and time using our online booking platform.
- Walk-in visitors are welcome, but availability cannot be guaranteed without a prior reservation.
3. Group Reservations:
- For groups of 10 or more guests, we kindly request that you contact us in advance to make special arrangements.
4. Arrival Time:
- We recommend arriving at least 15 minutes before your scheduled tour or tasting.
- Late arrivals may result in a shortened experience to accommodate subsequent reservations.
5. Cancellation Policy:
- If you need to cancel or modify your reservation, please do so at least 24 hours in advance to allow us to accommodate other guests.
- No-shows or late cancellations may be subject to a cancellation fee.
6. Minors and Pets:
- Minors under the legal drinking age are welcome to join distillery tours when accompanied by a legal guardian. Proof of age may be required.
- For the safety and comfort of all guests, we kindly ask that you leave your pets at home when visiting the distillery.
7. Responsible Drinking:
- Desert Door promotes responsible drinking. We reserve the right to refuse service to guests who appear intoxicated or disruptive.
8. Distillery Policies:
- Please adhere to all distillery policies and guidelines provided by our staff during your visit.
- Respect our facilities, equipment, and the safety of all guests.
9. Contact Us:
- If you have any questions, require assistance, or wish to make special arrangements, please contact our team. We're here to help!
10. Changes to Policy:- Desert Door Texas Sotol reserves the right to modify this reservation policy at any time. Any changes will be posted on our website.
We appreciate your cooperation and understanding. We look forward to hosting you at Desert Door Texas Sotol and providing you with a memorable experience in the heart of Texas.
Please note that this is a placeholder reservation policy. Ensure that it aligns with your business practices and legal requirements, and consider consulting with legal counsel to create a finalized and legally compliant reservation policy for your distillery.
